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Frequently asked questions

Laundry care

How can I keep my whites white and the bright colors bright?

There are several reasons why clothes loose their brightness. Some of these are touched on in our Fabric Stain Guide under "Dinginess, Yellowing, Graying". Common reasons include the use of too much/too little detergent, use of too large of washer loads, inadequate rinsing, and using the wrong water temperature. Read the detergent package for the correct amount of detergent for your type of washer.

If the washer is too full, there's more rubbing/abrasion on the clothes, which dulls the fabric/colors. So, don't overload, and use the right amount of water for the load. Regarding the temperature, follow the care instructions on the garment label. Periodic use of appropriate fabric bleach (all fabric or chlorine, as appropriate) and/or laundry boasters will help keep clothes bright. Sometimes changing detergents may help.

Many clothes have optical brighteners or fluorescent whitening agents (FWAs) applied, which help brighten colors. Unfortunately, if the FWA are damaged by sunlight, bleach, or simply age, there is nothing you can do.

How can I stop dark clothes from fading when I wash them?

You may be able to extend the look of the blacks and brightly coloured garments by following these instructions :

1. Use a laundry detergent that is made to minimize fading of dark colours. If only mildly dirty, wash in small washer load, or wash separately on delicate, or hand wash.

2. Turn the garments inside out to wash. This reduces the amount of abrasion the clothes experience during washing.

3. Use mild detergent and avoid using too much detergent. Harsh detergents are hard on dyes.

4. Do not leave in the dryer too long. Take out when still slightly damp. The heat in the dryer ages fabrics.

5. Dyes are also affected by sunlight, and from abrasive wear.

Laundry Tips

Sort, sort, sort!

Spend more time sorting, and you'll spend less time washing, drying and folding.

As any parent of a teenager knows, often times clothing will end up in the hamper without ever being worn. If you can identify which garments got put into the laundry basket instead of ending up back on a hanger or in a drawer where they belong, you'll not only save time, but you'll save water, energy, and money, as well.

Instead of waiting until wash day to sort the laundry, do it as you take off your clothes. Have two baskets in the closet, bathroom, or laundry room for dirty clothes - one for whites, and one for darks and colors. This way, you can just grab a basket and throw it in the wash.

Skirt the iron.

Ironing can be an extremely time-consuming project. Any activities that help prevent wrinkles will ensure that laundry day is a little shorter.

Always remove your clothes from the dryer while they're still warm. The longer they sit around in the drum of your machine, the more likely they will be to have wrinkles. Listening for the buzzer not only keeps the laundry process moving, but will prevent you further headaches after you fold.

Always read your care labels. Cotton clothing, as well as some blends, react better to certain temperatures or drying times. You can greatly reduce fabric damage that leads to wrinkling through correct care.

Accessible essentials!

Keep your necessaries handy. Proper organization of your laundry room can prevent wasted minutes digging through drawers and through cabinets searching for items you need.

A bulletin board on your laundry room wall can keep plastic bags full of needles, buttons, thread and other clothing-repair supplies handy.Wall-mounted shelves or a laundry cart keep detergent and other supplies within reach, yet out of the way in crowded laundry rooms.

Closet crunching!

Take a look at your closet. The laundry process starts in the aisles of your favourite clothing store, and it doesn't end when you put your clothes away hot from the dryer - closets and bureau drawers are a big part of the life cycle of your wardrobe. A few organizational tweaks here and there can help you shave even more time off of your fabric care routine.

Think twice before buying a garment - don't buy anything just because it is on sale, or take your sister's hand-me-downs, even though you have nothing to match a lime-green jumpsuit. In the end, you'll be glad you have the extra space in your closet, and you won't spend time wondering whatever possessed you to buy so many things you'll never wear.

You can really cut down on the amount of time you spend every morning searching for that perfect outfit - if you know exactly where to find it. Divide your closet into sections, and you'll be able to look directly into the blouse section or the dress section to create a killer combo. You can even divide those sections up by color or by occasion - get creative, and keep your needs in mind as you do it.

If you have a closet full of suits or dresses you wear only on occasion, you may want to invest in some plastic shoulder covers to protect them. They help keep your garments dust-free.

Linen Closet

In the linen closet place cotton balls that have been sprayed with your favourite scent. Once they are dry place them in the corners and on the shelves.

Laundry Basket Freshener

Place a fabric softener sheet in the bottom of your laundry basket (remember to change it weekly.) You can also simply sprinkle some baking soda in the bottom of your basket and that will help absorb the ordors as well.

Mothball Makeover

A better idea than using mothballs is to take your leftover soap slivers and put them in a vented plastic bag. Place the bag with seasonal clothes before packing them away. Not only will the scent prevent them from moth harm but they will also smell great when you pull them out. This is especially useful for sweaters, which can be difficult to remove the odor of mothballs from. Using soap you simply have a clean smell rather then the smell of an attic.

Travel Saver

Whenever you travel carry along a stain pretreatment stick. Taking the time to use it on stains before they set ensures that they will wash out when you get home.

Fading

Turn dark clothes inside out and wash in the coolest water possible; dry on the lowest heat. For all-black clothes, throw in a box of black Rit® dye every 8-10 washes or so to keep black clothes black. Fluffing down Comforters/Jackets: Put a couple of tennis balls in the dryer with them to reduce static.

Common Stain Removal

Blood Stain

Rinse or presoak the garment in cold water and wash in cold water with laundry detergent. Do not use chlorine bleach, which can make the stain even worse.

Chewing Gum

Rub the gummy spot with ice to harden it. Scrape away as much of the gum as possible with a dull knife. Saturate what remains with a prewash stain remover, rinse and launder as usual.

Chocolate

Pretreat or prewash the garment in warm water with a cleaning product that contains enzymes. Launder as usual.

Coffee

Sponge with or soak in cold water. Apply a pretreating product on the stain. Wash as usual and air-dry; repeat if stain remains.

Cosmetics

Pretreat the spot with prewash stain remover or a liquid laundry detergent. Wash the garment in the water temperature recommended for the fabric.

Use petroleum jelly for removing lipstick stains. Another possibility is to rub in a little vegetable shortening and then launder as normal. If an item is dry clean only, getting it to the dry cleaner sooner rather than later helps to make sure they can get the stain out.

Crayon

Crayon Scrape off surface wax with a dull knife. Soak the fabric in a product containing enzymes or oxygen bleach in the hottest water safe for the fabric. Launder using the hottest water it can withstand.

Grass

Presoak or prewash the garment in warm water in a bucket or your washing machine (using the presoak setting) with a detergent containing enzymes. Launder as usual with chlorine bleach if it's safe for the fabric. If the cleaning instructions advise against it, use oxygen bleach instead.

Ink

Place the stain over the mouth of a jar or glass. Hold the fabric taut. Drop rubbing alcohol through the stain so the ink will drop into the container as the soil is removed. Rinse thoroughly and launder as usual.

Read the care label! If it says dry clean only, or the mark is large, rush it to the cleaners. Washable? Try cleaning fluid, spot remover, or petroleum based prewash spray. Test in an inconspicuous area to be sure it's safe for the fabric. Place garment stain side down on paper towels and dab cleaner on stain using paper or terry cloth towel. Check paper towels underneath and move frequently so there's always a clean area under the stain to absorb ink. Let area dry and check it. If ink remains, treat with prewash spray and launder. Before drying, check again. Still visiable? Repeat steps.

Juice

Soak in cold water, then apply a pre-treating product on the stain. Launder as label instructions recommend. Air-dry; do not place in dryer until the stain is completely gone.

Mildew

Douse the garment with diluted solution of bleach and launder as recommended for the garment. For mildew on leather brush on an antiseptic mouthwash.

Mud

Brush off as much of the surface dirt as possible. Pretreat or presoak with laundry detergent. Launder as usual.

Perspiration

Use a prewash stain remover; if the stains are old, apply white vinegar. Rinse, then launder using oxygen bleach in the hottest water that's safe to use with the fabric.

Deodorants - Stains on the underarms of washable shirt: Sponge on white vinegar (or soak stain in it); wait 30 minutes. Launder shirts in the hottest water safe for the fabric. Using an enzyme detergent or a detergent with bleach alternative, check care labels to be sure this is okay. Also try putting liquid laundry detergent right on the area, leave it for 5-10 minutes, then wash.

Prevention - Let deodorant dry before dressing, and don't let stains sit! Apply prewash spray or liquid detergent ASAP, then launder. Every 3rd or 4th washing, use the hottest water safe for the shirts.

Urine

Cover with salt until all excess liquid is absorbed. Rinse in cold water. If residual stain remains, apply white vinegar or hydrogen peroxide. Launder according to the instructions on the item's fabric-care label.

Wine

Generously sprinkle salt on the site of the stain to keep additional liquid from saturating the surface. Immerse item in cold water or solution of borax for 30 minutes. Wash as label instructions recommend.

Rust and Materials

Add 1 cup of bottled lemon juice in the wash to remove discoloration from cotton laundry.

Soiled Shirt Collars

Take a small paintbrush and brush hair shampoo into soiled shirt collars before laundering. Shampoo is made to dissolve body oils.

Spaghetti

These can be tough but not impossible and the following will work most of the time. Wet the fabric and then sprinkle with powdered dish detergent. Scrub gently with a toothbrush. Rinse the item and launder normally.

® Registered trade-mark/™ Trade-mark of Whirlpool, U.S.A., Whirlpool Canada LP licensee in Canada.

 
Are fabric softeners always OK to use ?

Take a walk through a display of high tech apparel and you´ll find a number of care labels that say "no fabric softeners." Many high performance fabrics and finishes, including microfibers, allow the fabric to breathe and transport moisture away from the skin to the outer surface of the fabric, where it can evaporate. This keeps the wearer dry and comfortable. The "fatty" material in a fabric softener attaches directly to the fabric and makes the fabric feel softer. However, fabric softeners can build up over time, and can reduce the ability of the fabric to manage moisture and breathe. Frequent use of fabric softeners can also reduce the absorbency of cotton towels. The web site of Cotton Inc. provides the following tip for consumers: "Use fabric softeners occasionally. Overuse will cause your towels to stiffen and become less absorbent."

Laundry Symbols Guide (EVERYDAY SOLUTIONS...Demystifying Care Labels)

Machine Wash, Normal

You can safely launder this fabric in a home washing machine with the hottest available water and standard detergent or soap and agitation. Variations on this symbol may include dots, numbers, and bars that provide further fabric care instructions.

1 dot - Cold: : Wash in water not exceeding 30°C/85°F.

2 dots - Warm : Water temperature should be less than 40°C/105°F.

3 dots - Hot : Water temperature should not exceed 50°C/120°F.

1 bar - Permanent Press : Select the Permanent Press cycle, which has a cool down or cold rinse and a shorter spin cycle.

2 bars - Gentle or Delicate : Machine wash on the Gentle or Delicate cycle, which washes for shorter times and less agitation than the normal or permanent press cycle.

Hand Wash

Gently launder this garment by hand with water and soap or detergent.

Do Not Wash

This symbol is usually accompanied by Dry Clean instructions.

Tumble Dry, Normal

It is safe to tumble dry this fabric in a home dryer at the hottest available temperature.

1 dot -It is safe to tumble dry this fabric at the Low Heat setting only.

2 dots - Tumble dry this fabric with the temperature not exceeding the Medium Heat setting.

3 dots - It is safe to tumble dry this fabric at a High Heat setting.

Tumble Dry, Permanant Press

1 bar - It is safe to tumble dry this fabric in a home dryer at the Permanent Press setting.

Tumble Dry, Gentle

2 bars - Tumble dry this fabric using only the Gentle setting.  

Do Not Machine Dry

A tumble dryer should not be used to dry this fabric. This symbol is usually accompanied by alternate instructions or drying symbol.

Bleach When Needed

Any type of bleach may be used when washing this fabric.

Non-Chlorine Bleach When Needed

Use only non-chlorine bleach, color-safe bleach when washing this fabric.

Do Not Bleach

Do not use any bleach product with this fabric. It is not colorfast and may not structurally be able to withstand any bleach.

Iron, Any Temperature, Dry or Steam

This fabric may require regular ironing, which can be done at any temperature with or without steam.

1 dot - Iron, Low : This fabric may be steam or dry ironed at 110°C/230°F - the Low setting on most irons.

2 dots - Iron, Medium : This fabric may be steam or dry ironed at 150°C/300°F – the Medium setting on most irons.

3 dots - Iron, High : This fabric may be steam or dry ironed at 200°C/390°F – the High setting on most irons.

Do Not Steam Iron

Steam ironing may harm this fabric, but it can be safely dry ironed at the temperature indicated.

Do Not Iron

This fabric should not be smoothed or finished with an iron.

Dry Clean

This fabric must be dry cleaned. Any moisture level, temperature, solvent type, or cycle setting may be used.

Dry Clean, Any Solvent Except Trichloroethylene

This fabric may be dry cleaned using any solvent except trichloroethylene, which is the solvent most cleaners use.

Do Not Dry Clean

This fabric can not be commercially dry cleaned.

The water in my washer's warm cycle isn't very warm. Why?

The warm water for your washer is simply a mixture of the hot and cold water available from your home. If the hot water entering the machine isn't very hot, the warm is actually cool. Also, in northern climates, during winter months, the cold water entering the unit may be significantly colder than in the summer, which causes the warm water to be cooler.

In some cases, the water inlet valve may be restricted, or there may be sediment on the screen, that blocks the input of the hot water. For more information, see the Troubleshooting Guide section of our Web site for washing machines.

Where does the lint from my washer go ?

If your washer doesn't have a lint filter that you manually clean, the lint goes down the drain. This is usually safe for both city sewers and septic systems.

Why do some clothing dealers suggest washing clothes inside out?

In the washer, the clothes often turn inside out during the agitation cycle. Turning the clothes inside out first may be easier on the clothing. It helps limit abrasion on the "good" side of the fabric, reducing "pilling" and extending the life of some fabrics such as corduroy. In addition, any embroidery, decals, and so on are better preserved. It should not affect the performance of the cleaning action to have the clothes inside out during wash.

What are enzyme cleaners?

Enzymes are a type of protein found in living matter. Used in laundry products, they have the ability to breakdown protein type stains, such as blood, meat juice, dairy products, baby formula, and vegetable proteins. Enzymes contain amylase (for starch), protease (for protein), and lipase (for fats).

Be sure to check detergent ingredients, because some do contain enzymes. Enzyme presoak products include Axion and Biz Bleach.

What causes those fuzzy balls on some clothing?

Many synthetic clothes shed small fibers that ball up and cling to the clothes. Remove these "pills," if you like, with a fuzz-removing device that you can get from your local clothing materials supplier. Overloading your washer can make this condition worse.

How much detergent do I need for each load?

This depends on the hardness of your water and the soil in your clothing. Softened water requires quite a bit less detergent than hard water — yet the more soiled the clothes, the more detergent you need to clean them. See the instructions on the detergent package for specific guidelines. If soap suds remain at the end of the cycle, you are probably using too much detergent — see "How can I get rid of residual soap suds at the end of a cycle?"

Fabric Care

According to Whirlpool research, the average consumer washes seven loads of laundry each week. With an estimated retail value of $175 per load, you are probably washing about $1200 worth of clothing each week. This guide on caring for a variety of different fabrics, will help you get the most out of your clothing.

Always read the care label of your garment prior to laundering.

How delicate is the delicate cycle?

The systems used for delicate cycles vary widely. Units with at least a two-speed motor — one-speed for regular and another for delicate — are usually more gentle than units with only one speed.

Distributors

Whirpool Product Help

For more information, please visit http://www.whirlpoolappliances.ca/en/ProductHelp/default.html.

Breville - How does an Australian company create world-leading appliances?

www.breville.ca

“Our cooking heritage is unique, blending the best of our European ancestry with a welcome Asian influence. Combine that with some of the world's best fresh produce, and you have the foundation of a country passionate about food.”

Now add Australian design and engineering ingenuity, born of a pioneer heritage that created great ideas out of limited resources. That's why Breville has been quietly revolutionizing domestic appliances since 1932.  

Whirpool Maintenance Tips

For more information, please visit http://www.whirlpoolappliances.ca/en/PreventativeMaintenance/default.html.

New LG product registration

For more information, please visit https://www.lg.com/us/support/mylg/product-registration.

New Whirpool product registration

For more information, please visit https://www.whirlpoolappliances.ca/en/Registration/Default.html.

Manual guide of the washer ( model WM2701HV shown on the Laundry display)

Too see the manual guide, please click here.

Manual guide of the dryer (model DLE2701V shown on the Laundry display)

 Too see the manual guide, please click here.

Guide d'installation cuisinière Maytag (modèle MFI2569VEM, présenté sur la cuisine)

For more information, please visit http://outlet.whirlpool.com/digitalassets/CWE5800ACE/Installation%20Instruction_EN.pdf.

Maytag Microwaves Guide (model MMV5207BCS, shown on the kitchen display)

User Instruction

Maytag Dishwasher Guides (model MDB6701AWS, shown on the kitchen display)

Installation

Energy guide

User instruction

Maytag Refridgerator Guides (model MFI2569VEM, shown on the kitchen display)

Installation 

Energy guide 

User instruction

LG, knowledge Base

For more information, please visit http://www.lg.com/us/support.

Sales

How do you promise the best prices to your clients ?

At Corbeil, competitive prices are a priority! Our marketing team analyzes market prices every day to ensure you're always making the best buy. Plus, should you find the same item advertised under the same terms but for less, we will refund the difference within 60 days of your purchase.

How do I find out if there's a Corbeil store near me ?

With 30 stores across Quebec and Ontario, there's definitely a store near you ! Click here to access our list.

Is there an emergency delivery service ?

Has your freezer given up on you without warning? No problem! For a small charge, buy before 3 p.m. and we'll deliver before 10 p.m.! Ask your Corbeil consultant if this service is available in your area.

Is the delivery service free and available everywhere?

Free shipping for every purchase of $200 and more.
A $25 fee will be added for every purchase of less than $200.
Corbeil delivers within a 200 km radius of our stores. With 32 stores across Quebec and Ontario, our coverage of areas with free delivery is truly exceptional! To find out more, contact your nearest Corbeil store.

Do the special offers on the Website include discounts in effect in stores ?

The reduced price includes any instore discounts in effect. Offers cannot be combined with any other discount. In case of disparity between the prices posted on the site and in-store prices, the latter shall prevail.

Are the products guaranteed?

Most manufacturers provide a 12-month original limited warranty. To find out more, ask your consultant in-store.

Do you provide extended warranties ?

As previously mentioned, manufacturers only provide limited warranties. If, by some misfortune, your appliances break after the period indicated in the contract, you are responsible for all parts and labour costs, except if you take the Corbeil Protection Plan. This plan provides the best protection available on the market for your appliances. It is your assurance that your product will always operate as per the manufacturer's specifications. If we can't repair your appliance, we'll replace it with a similar current production model.

Want to know more? Talk to your Corbeil consultant. He will explain the terms and conditions in more detail.

Can I finance the taxes ?

It's not possible to finance the taxes. They have to paid at the time of purchase. It's a governmental law .

Can I get a catalogue of your products ?

The content of this section will be available soon.

Can I get my appliances the day after I buy them ?

Possibly. Find out from your Corbeil store if this service is available in your area. It will be your consultant's pleasure to show you the products in stock that are ready for delivery within this time frame.

Do you pick up old appliances ?

Upon delivery of your new appliances, our delivery men can pick up your old appliances at no extra charge. Interested? Talk to your Corbeil consultant !

Maintenance tips

Special tips for Freestanding Top Freezer or Side-by-Side Refrigerators

To clean the condenser:

Unplug your refrigerator

Pull it out from the wall

Remove the rear lower cover

Lightly brush the coils and vacuum up the dust; be careful not to hit the fan blade

Replace the cover

Plug in and return your refrigerator against the wall

Routine care for all Refrigerators

Keep gasket seal and hinge areas free of dirt and dust by wiping clean regularly

Check temperature control in the freezer section for proper setting - ensure your ice cream isn't too hard and your milk doesn't freeze.

Routine care for all Ranges & Cooktops

Clean spills as quickly as possible.

Clean your cooktop after every use with proper cleaner.

For cooktops and range stovetops made of ceran, after cleaning we recommend you apply our protectant.

Routine care for Built-in Microwaves

Clean and wipe the door assembly

Remove the turntable and wipe the interior thoroughly.

Routine care for Dishwashers

Clean and wipe the door gasket and area under the door, in front of the tub

Clean the screen under the lower spray arm using a small brush, and then wipe clean

Clean the detergent dispenser hinge area

Scheduled upkeep for all Refrigerators

Change the water filter, at minimum, every six months

Periodically clean the freezer's bottom baskets :

Remove the drain in the floor (rear of the freezer section).

Pour a mixture of hot water and vinegar down the drain - be careful not to overfill.

Scheduled upkeep for Ranges & Built-in Wall Ovens

Before you run the self-cleaning cycle of your oven :

Clean and wipe the oven cavity to remove the excess residue.

Remove and clean the racks by hand.

Scheduled upkeep for Dishwashers

Periodicially run your unit through a regular cycle without dishes adding a small amount of Citric base cleaner or Glissen.

Installations

Do you install products?

All Corbeil stores do business with reputable professional installers. If ever you need installation services for one or more of your appliances, talk to your Corbeil consultant. He will put you in touch with an installer to estimate how much the work will cost. For the laundry room, the Corbeil delivery men can install your machines on delivery. Ask your consultant for details.