COVID-19: 

IMPORTANT MESSAGE



to all our customers


REOPENING DATES OF OUR STORES

Stores outside the Greater Montreal Area – MAY 4th

  • Quebec - Boul. Lebourgneuf

  • Trois-Rivières

  • Joliette

  • Saint-Jérôme

  • Gatineau

  • Saint-Jean

  • Granby

  • Sherbrooke

  • Drummondville

  • Ottawa - Pinecrest Shopping Centre

  • Gloucester

  • Burlington

Stores within the Greater Montreal Area – MAY 25th

  • Laval

  • Mascouche

  • Repentigny

  • Montreal (Dollard-des-Ormeaux, St-Leonard, Parc Avenue, LaSalle, L'Acadie, Liquidation center)

  • Boucherville

  • Brossard

  • Longueuil

  • St-Hubert

Stores remaining closed

  • Quebec - Les Galeries de la Capitale

SHOP ONLINE AND BY PHONE!

You can always shop:

online at corbeilelectro.com/en

OR

by phone at 1-833-CORBEIL

Our experts are ready, willing and able to answer all your questions.

OUR SAFE-SHOPPING MEASURES

A limited number of customers in stores

  • We welcome a maximum of 10 customers inside at a time.

  • We limit entry to two adults per household.

  • We’ve limited the number of our store employees.

  • We’ve set up an appointment booking system online or at 1-833-CORBEIL to avoid waiting before entering the store.

Increased sanitary standards

  • Compulsory use of disinfection stations.

  • Disposable gloves provided for touching appliances.

  • Sanitary protocols to clean and disinfect various store surfaces as often as possible:

    • Priority cleaning of surfaces before disinfection

    • Ongoing cleaning and disinfection of surfaces regularly touched by maintenance personnel (seats, door handles, ramps, switches)

    • Adequate supply of water, disinfectants, rags and disposable gloves

    • Use of disinfectants approved by Canadian health services

  • We provide hand sanitizer to all customers at the store entrance

  • Cashiers and advisers are protected by plastic protective screens.

OUR SAFE-DELIVERY MEASURES

Delivery is free and safe, as always!

However, due to social distancing and fewer teams on the road, our 24-hour delivery service will not be available.

Please note that we have implemented additional measures to ensure the health of our delivery teams and customers. These measures apply to both our delivery and appliance recovery services.

During the delivery confirmation call, we will ask you a few questions regarding your state of health. This is to confirm whether delivery can be made directly inside your home, outside your door, or if we should reschedule.

The questions are as follows:

  • Have you recently travelled abroad?

  • Have you been in contact with sick persons?

  • Do you have a fever or symptoms related to COVID-19?

Our delivery teams will strictly respect the recommended safe social distance (2 meters) with customers.

Before each delivery, our personnel will disinfect their hands and put on disposable gloves.

All surfaces touched throughout the supply chain will also be disinfected.

Following social distancing directives, we regrettably cannot offer our appliance installation service.

Following government directives, our Quebec stores will be closed until May 4th.
Our only location remaining open is the Pinecrest Mall store in Ottawa, from 12 p.m. to 5 p.m. daily.


You can always shop:

online at corbeilelectro.com

OR

by calling 1 833 CORBEIL
Our experts remain at your disposal and ready to answer all your questions.

Due to social distancing and reduced staff, our 24-hour delivery service will not be available. However, our delivery remains free.
Due to the increasing seriousness of the COVID-19 virus, we have implemented additional measures to ensure the health of our customers and delivery teams. These measures apply to our delivery service and to our appliance recovery service.

  • Our delivery teams put government health recommendations into practice on a daily basis.

  • During your delivery confirmation call, we will ask you a few questions regarding the state of your health. This will determine whether your appliances can be placed within your home as usual, or have to be left outside.

  • Our delivery teams are obligated to respect the recommended safe social distance (2 meters) with you.

  • Before your delivery, our teams will disinfect their hands and wear disposable gloves

Questions? Don't hesitate to contact us at 1 833 CORBEIL.

Know that we are also reachable on social networks and will try to reply as quickly as possible.

Until then, it’s important to follow all directives. Remaining at home to protect yourself and your loved ones is your top priority.

By being collectively responsible, we’ll be collectively grateful!

Your Corbeil Team

The Panier Bleu initiative 


Panier Bleu is an initiative supported by the Quebec government to bolster local businesses.

A comprehensive directory of local merchants across the province, Panier Bleu directs consumers to Quebec businesses to help stimulate their sales and thus our economy.

As a deeply rooted Quebec company, we’re proud to be a part of this important initiative.

So remember, when you shop at Corbeil, you’re supporting a business from your home province.

Together, we’ll get the Quebec economy rolling!

To learn more, click here