OUR COMMITMENTS
Client satisfaction
Corbeil is the only company in our market to have implemented a customer-focused approach since day one. Each member of our team is committed to providing you with an unmatched customer experience. We strive to make you feel accepted, understood, important and valued—as you should! Our motto: no pressure.
KITCHENS GALORE
We have started modernizing our stores to make them fun, interactive and inviting places to shop for appliances. Our Saint-Léonard store in Quebec was the first to get an upgrade. Soon, all of our showrooms will become attention-grabbing, educational, hands-on and entertaining spaces that redefine what it means to go appliance shopping.
We want all of our customers to feel like they belong—to see themselves and their lifestyles in our products. Our new stores will have distinct areas tailored to different personality types. For example, at our Saint-Léonard store, we have come up with six personality types.
The domestic
Family-Oriented
The essential
First-Time Buyer
THE ELEGANT
For professionals, and those who love design.
THE creative
For those who like good prices.
THE FUNCTIONAL
For practical people who don't want anything superfluous.
THE EPICUREAN
For a chef or food lovers.
These different zones will be customized to appeal to the changing needs, expectations and preferences of our target markets. On top of our six customized zones, customers can spend time in common areas, such as the welcome zone or the café zone, to talk about what they’ve seen, think over a purchase and consider their options.
THE RIGHT PRICE FOR THE RIGHT REASONS
At Corbeil, in addition to the good quality/price ratio, there is also the right service/price ratio. In this sense, you always get the best possible price, considering all the value-added services you get.
DO YOU KNOW OUR CONCIERGE?
We've created a Customer Experience Centre to answer your every question, from the moment you think about getting appliances, until your appliances give up on you. Simply call 1-833-CORBEIL to find a good listener.
