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Corbeil Électroménagers — Text Messaging Terms of Use and Privacy Policy
Effective November 6, 2026
Who we are
These terms apply to text messages (SMS) exchanged with Corbeil Électroménagers, operated by Am-Cam Électroménagers Inc., 2025 rue Cunard, Laval, Quebec H7S 2N1 ("Corbeil," "we," "us").
The text messaging service
Our staff use text messaging to communicate one-to-one with our customers and business partners about orders, deliveries, service appointments and their questions. Every message is written and sent by a member of our staff. We do not use this service for advertising, promotions or automated bulk messages.
Your consent
You agree to receive text messages from us when you give your mobile number to a member of our staff, in store, by phone or by email, and agree to be contacted by text. This consent is optional and is not required to make a purchase.
You can also text a staff member's business number first.
The first message from our staff confirms your opt-in and includes a link to this page. By texting with us, you accept these terms, our general terms and conditions and our privacy policy.
Message frequency and costs
Message frequency varies with each conversation. Corbeil does not charge for these messages. Message and data rates may apply, depending on your mobile plan.
Help and opting out
Reply HELP for help. To stop receiving text messages from a number, reply STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE) to that number at any time.
Each conversation is with one staff member's number. Your opt-out therefore applies to the number you replied to, and you will receive a confirmation message. Reply START to resume receiving messages.
You can also ask the person texting you to stop, or email [email protected]. Opting out does not affect your order: if needed, we will reach you by phone or email.
Text messaging privacy policy
Information we collect. Your mobile number, the content of the messages exchanged, the date and time of the messages, and any information you choose to share with us, such as your name or order number.
How we use it. We use this information only to transmit our messages and respond to you about your order, delivery, service request or question.
Sharing. We share this information only with the providers that deliver messages: Microsoft, our platform provider, and wireless carriers and their messaging partners. They receive only what they need to deliver messages and may not use it for any other purpose. These providers may process and store the information outside Quebec, including in the United States.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We disclose information to anyone else only when required by law, regulation or a government request.
Retention and access. Conversations are kept in our Microsoft 365 environment only as long as needed for the purposes above, then deleted. Only staff members who need them to serve you have access.
Your rights. You may request access to or correction of your personal information, or withdraw your consent, by writing to Cesar Morales, our person in charge of the protection of personal information, at [email protected] or 2025 rue Cunard, Laval, Quebec H7S 2N1.
This section applies to your use of the text messaging service. It does not modify our privacy policy, which continues to apply in other contexts.
Contact us
Questions about text messages: [email protected]. Privacy: Cesar Morales, [email protected].
Changes
We may update these terms. The effective date at the top of this page shows the latest update.